Privacy Policy
1. Introduction
Welcome to The Window Cleaning Group South East Limited.
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website https://thewindowcleaninggroup.com.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
Name
Address
Mobile number
Email address
This information is collected directly from you when you:
Provide your information in person at your property
Contact us by phone, email, or through our website
3. How We Use Your Information
We use your personal data to:
Provide and manage our window cleaning services
Schedule appointments and confirm bookings
Send invoices and manage payments
Respond to your questions or requests
We will only use your personal information for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
4. Sharing Your Information
We do not sell or share your personal data with any third parties.
However, we may share limited information with vetted contractors who carry out work on our behalf. These contractors are required to keep your data secure and use it only to perform their services for us.
5. Data Storage and Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Your information is stored securely and is only accessible by authorised personnel.
6. Data Retention
We keep your personal information only as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
When your data is no longer needed, we will securely delete or anonymise it.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data (“right to be forgotten”)
Object to or restrict the processing of your data
Request data portability
If you wish to exercise any of these rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
The Window Cleaning Group South East Limited
Website: https://thewindowcleaninggroup.com
Email: info@thewindowcleaninggroup.com
Registered in the United Kingdom
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.